We were very proud to get this letter a few days ago:
“Dr. Dan Johnson,
I had the pleasure of meeting your staff yesterday when I brought my canary in for amputation of his leg. I was impressed with the courtesy and sincerity of Victoria at the front desk. Dr. Christine Eckermann-Ross did an exceptional job of making me feel comfortable and informing me of my options and the possible outcomes o…f removal of the leg. She was personable and professional. When she brought the canary back from the procedure and said, “He’s waking up now”, I didn’t know if I should laugh or cry. She treated us much better than we often treat our families at Duke. Will, your vet tech, completed the circle with his review of discharge instructions. He was thorough and knowledgeable.
I am a Nurse Practitioner in Neurology at Duke. I work with individuals who have motor neuron disease, movement and memory disorders. I raise canaries and finches to give to my patients. This little bird will be the perfect companion, along with his mate, for one of my ALS patients who no longer has use of his limbs. The experience I had in your office will be recalled many times in an effort to enthuse our clinic staff so that they will rise to the occasion of patient and family care. Thank you for the role model you set for us all.
C. B., MSN, FNPC”
We are truely blessed to have such a fantastic group of people to work with!